Lending Operations Associate

About Centeo:

Centeo is a fast growing fintech company focused on providing financial solutions for small and medium size enterprises throughout Mexico. We use technology and data to deliver critical financing to an underserved but important segment of the economy. We are a well funded venture with amazing investors from Mexico, the United States, and Colombia.

Currently, we are looking for a Lending Operations Associate to join our rapidly growing team to help us manage our day-to-day lending processes, with a key focus on identifying processes to automate or optimize. As part of the Operations Team you will have the chance to define, implement and improve key processes to onboard customers, disburse loans and collect payments. This is a cross-functional role where you will work closely with different teams, from product and credit to engineering and third-party data providers. You will have responsibility to run and monitor all lending operations, from onboarding, document/data gathering, and credit approval, to disbursement, and collections.

In this role you will have frequent interaction with multiple stakeholders, from the operations and finance teams of our partners to our own product and engineering teams. Strong project management skills, an analytical mindset and excellent communications skills will be key to your success.

If you are a financial operations expert who is passionate about innovation and technology and looking for a new opportunity to make an impact at an early stage startup, we are interested in talking to you.

About you:

You have a strong track record in operations roles as a detail-oriented professional within a financial services company and a passion for the disruptive technologies transforming your industry. You are a problem solver who thrives in an environment where innovation is required to solve hard problems with a creative mindset. You are extremely organized with prior experience defining and tracking complex processes that span across multiple divisions. You have an analytical mindset and strong business acumen with experience defining and tracking KPIs, building dashboards and communicating results to a variety of stakeholders. You are interested in joining the challenge of leveraging technology and data to deliver critical financing to an underserved but important segment of the economy.

At Centeo you’ll get to:
  • Develop, implement and optimize Centeo’s lending operation processes, including origination, contract execution, disbursement, monitoring and collections
  • Build dashboards to manage, track, and report all KPIs related to loan operations
  • Manage Centeo’s relationship with key data providers
  • Work closely with Accounting, Risk, Product and Operations peers
  • Troubleshoot, manage and proactively resolve processing and reconciliation issues
  • Run compliance processes such as regulatory reporting requirements and credit bureau reporting
  • Identify opportunities to automate processes that will enable our lending operations to scale
What we’re looking for:
  • 3+ years of experience in business or financial operations roles implementing, tracking and automating complex processes
  • Excellent organizational and project management skills
  • Critical thinker with strong problem solving skills and high attention to detail
  • Able to define and implement complex processes as well as understand and track key metrics and how they impact the business
  • Highly analytical with an ability to make data-driven decisions and translate opportunities into actionable changes
  • A team player who values collaboration and diversity of opinions and is focused on implementing the best ideas
  • Strong time management skills, with the ability to multitask, prioritize, and shift focus when needed
  • Experience working in dynamic environments where technology is used to improve processes and the customer experience
  • Bachelor's degree in finance, accounting, business, engineering or other technical field
  • Pure hustle and passion for building something new from scratch
  • Familiarity with the Fintech and/or Payments industry is a plus
  • Fluency in Spanish and English
Benefits we offer:
  • Competitive salary
  • Health insurance
  • Learning and development stipend
  • Paid vacation
  • Fitness credit / gym membership
  • Team retreats