Business Operations Associate

About Centeo:

Centeo is a fast growing fintech company focused on providing financial solutions for small and medium size enterprises throughout Mexico. We use technology and data to deliver critical financing to an underserved but important segment of the economy. We are a well funded venture with amazing investors from Mexico, the United States, and Colombia.

Currently, we are looking for a Business Operations Associate to join our rapidly growing team and help us structure, launch and grow new partnerships for our vendor finance product. As part of the Operations Team you will have the chance to define, implement and scale processes with our key origination partners. These partnerships are the core engine of Centeo’s growth and you will play an important role in defining the operational framework that will allow us to quickly onboard new prospects, integrate with their existing technology and offer a fast, flexible credit solution to their customers.

In this role you will have frequent interaction with multiple stakeholders, from the operations and finance teams of our partners to our own product and engineering teams. Strong project management skills, an analytical mindset and excellent communications skills will be key to your success.

If you are excited about developing new fintech partnerships with large multinational companies and working with a world-class team of finance and technology entrepreneurs, we are interested in talking to you.

About you:

You are a problem solver who thrives in an environment where innovation is required to solve hard problems. You enjoy working in a dynamic environment where you have to create new processes from scratch. You’re a motivated, self-starter who can power through ambiguity and work independently to achieve results. You’re skilled at describing complex processes in simple terms. Communication is one of your strongest skills and you are able to navigate across functions and seniority levels leading internal and external stakeholders with competing interests toward a common goal. You have an analytical mindset and strong business acumen as well as experience defining and tracking KPIs to communicate operational results to stakeholders. You have a strong interest in the growing fintech industry and are excited about joining a team dedicated to using technology and alternative data to deliver critical financing to an underserved segment of the economy.

At Centeo you’ll get to:
  • Structure, implement and launch credit origination programs with our vendor partners. This will include mapping out operational flows, defining roadmaps for technology integrations, and leading the communication with our partners to ensure the successful launch of new pilot programs.
  • Establish clear and constant communication with key stakeholders at our partner companies to manage the flow of information, define timelines, monitor progress and ensure alignment of objectives.
  • Monitor and analyze the performance of pilot programs to identify opportunities to optimize operational processes that will allow for scaling and expansion.
  • Work closely with Credit, Product, Business Development and Operations to structure and present custom solutions to our vendor partners
  • Identify opportunities to automate processes, leveraging technology to achieve operational efficiencies
  • Define goals and KPIs that enable us to track progress and meet our objectives
What we’re looking for:
  • 3+ years of experience in an operational role, implementing complex projects that involve multiple stakeholders, creating and defining processes, launching new products or solutions, and scaling to a large client base
  • Excellent organizational and project management skills
  • Critical thinking with strong problem solving skills and high attention to detail
  • Ability to communicate clearly and effectively across different functions and seniority levels about the projects you’re leading
  • A team player who values collaboration and diversity of opinions and is focused on implementing the best ideas
  • Strong time management skills, with the ability to multitask, prioritize, and shift focus when needed
  • Experience working in dynamic environments where technology is used to improve processes and the customer experience
  • University degree in engineering, operations management, business, or other technical field preferred
  • Pure hustle and passion for building something new from scratch
  • Fluency in Spanish and English
Benefits we offer:
  • Competitive salary
  • Health insurance
  • Learning and development stipend
  • Paid vacation
  • Fitness credit / gym membership
  • Team retreats